Hp elitebook privacy screen brightness not working. May 19, 2019 · 08-22-2018 11:17 AM.
Hp elitebook privacy screen brightness not working. I've looked up the issue elsewhere online and read a number of potential fixes which haven't worked, including adjusting the brightness via 'brightness' within the 'settings Nov 19, 2017 · Here are the steps to get them working again. My EliteBook 840 g5 suddenly ceased to adjust brightness. To make sure it is enabled, press the Fn + Esc keys simultaneously. I read that you need the wifi card drivers too. To make the display dimmer, hold the fn key and press the 1,624. Aug 16, 2018 · Go to the device manager, click to expand the Display Adapters device manager category. The other function keys do work, such as volume or keyboard backlight. Dec 24, 2019 · Please use the following key combinations to adjust the HP Sure View privacy screen settings: fn+f2: Turns on the privacy screen. Jan 23, 2019 · I can move it via my mouse cursor, by clicking and dragging but if I do that, the actual brightness of my screen doesn't change at all. Everything else is just fine but this. 7 MB. I have this URL from HP support but it's not working anymore. In the settings window, click System . It is currently running 21. Sep 13, 2020 · Click "Advanced display settings" at the bottom of the settings window. Jul 1, 2018 · Screen brightness keys do not work. At bootup, just after the initial HP logo closes, my system would continue to startup but my display just May 13, 2018 · 05-13-2018 10:12 AM. Go to Start Menu > Search and type "Device Manager" and then launch the Device Manager app; Scroll down to the Display Adapters entry in the device list and expand the option. Operating System: Windows 10. Check the box to install . When I try to do it through the hotkeys (FN+F6) it gives me the following message: (If image doesn’t show it basically tells me that HP Software Framework is not installed and gives me a website. Mark Topic as New; Product: HP Folio 9480m EliteBook Operating System: Microsoft Windows 10 (64-bit) To disable adaptive brightness feature, the following steps must be performed. Then click Enable. Disable fn in the BIOS. 11. I understand that you have an HP Notebook - 14-r253tu. 5. Feb 6, 2017 · Product: HP Notebook - 15-ac044tu. Hello everyone! I have an issue with my HP Elitebook 840 G5 64-bit Windows 11 laptop, The hotkeys designated for screen brightness adjustment (f3 and f4) are not working. Device Manager. g. Product Name: HP EliteBook Folio 1040 G1. I've tried to update BIOS drivers and it's the latest according to the application updater. When I click the - 8916720 Jul 19, 2022 · 07-19-2022 01:44 AM. 5) Click on "Browse my computer for driver software". Dec 16, 2021 · Option 1. The screen on HP Sure View Gen3 units turns black. Product: HP EliteBook 850 G5. Very annoying and not in keeping with a top-tier laptop. Win 10 Pro. I've seen similar problems posted for various other models, which the advice was to update the bios driver and hotkey Jul 3, 2019 · Thanks for reaching out to us on HP Support Forums. Or use Fn key + F10 Key to increase the brightness. The solution that worked for them, didn't work for me. To assist you better, I would like to know the following information: Dec 24, 2019 · Please use the following key combinations to adjust the HP Sure View privacy screen settings: fn+f2: Turns on the privacy screen. The second update did not require a reboot. All it gives me is a black coding screen as shown attached, and the keys are Feb 21, 2020 · How to fix the brightness keys on your HP laptop. If you see a device listed as a Microsoft Basic Display Adapter, that means you have to install the graphics driver for it. Try uninstalling and reinstalling the display adapter driver in Device Manager. fn+p: Turns on HP Sure View with the highest privacy setting. 02-04-2023 02:00 AM. In the ensuing interface menu, choose Browse my computer for driver software. Oct 31, 2011 · The Fn keys to turn the ambient light sensor on and off work, but when the sensor is turned off, the keys to make the screen brighter do not work. The Display menu should be selected on the left. 5. I have this very old HP Elitebook 8460p that runs on Windows 7 and Intel inside core i7 vPro. Operating System: Microsoft Windows 10 (64-bit) Brightness Function Keys ( f2 and f3) NOT Working , there is no option of adjusting the brightness in control panel,only option is calibrate the color. Jan 17, 2018 · Your issue lies in the device manager under the display adapters device manager category. Fix by:1. I tried updating driver, ubdating latest BIOS but all in vain. NET framework 3. Now locate and click each of the following"Display brightness", "Dimmed display brightness" and "Enable adaptive brightness". FIRST Try Holding Fn key at the same timeIf that didn't work you are missing the correct drivers. Now, my brightness, mic mute, and esc functions do not work. I will appreciate your help. the brightness keys aren't working for some strange reason. Aug 16, 2017 · The brightness/Function Keys (F2/F3) were working fine. They agreed the screen wasn't good enough. Oct 27, 2016 · Click the Start button, then click Run . hp elite book 840 g3 brightness key not working i tired all hp drivers but it - 8371873. Jan 19, 2016 · A great place where you can find solutions for your issues, with help from the community! I understand that you are having an issue adjusting your brightness, and wanted to help! Try pulling up your Device Manager in the Start Menu. New member. Click save changes. I read that the screen brightness can no longer be adjusted using the keyboard. I am on BIOS version 1. Expected Behavior: When I click on the brightness up or down key, the brightness of the display should change. Apr 2, 2023 · 3. Operating System: Microsoft Windows 10 (64-bit) Hello everyone, I have a little problem. (Elitebook 840 G5 w 64 bit Windows 10). If the HP Webcam-101 or Microsoft USB Video Device is listed, right-click the driver and select Update Driver Software and follow the on-screen instructions. In the System Configuration Utility window, click the Startup tab. Whether you increase or decrease the brightness level, the screen remains unchanged. This is a previously owned laptop, that I've wiped and started afresh with. It was working during the setup process and for some days, now it is not working for some reason. v21H2 19044. HP EliteBook 850 G6 Notebook PC: screen brightness cannot be adjusted after windows 10 Update (pro 22H2 64 bit) through Display settings (the Option to adjust the Brightness is unavailable) or Keyboard (F2,F3) and the button in the Action Center to adjust brightness is also not available which I used to Jun 20, 2018 · Fn + Brightness, mute mic and screen option keys stopped working in early may. Dec 31, 2019 · Use the following key combinations to adjust the HP Sure View privacy screen settings: fn+f2: Turns on the privacy screen. Turn the Change brightness automatically when lighting changes to Off . 07-25-2016 11:22 PM. e. 0. Nov 6, 2023 · A few days ago, I updated my laptop to the latest update. The Display Brightness hotkeys F3/F4 are not working correctly. Apr 16, 2020 · Operating System: Microsoft Windows 10 (64-bit) Just upgraded my hp elitebook 2560 P laptop from Windows 7 Pro to Windows 10 Pro and hotkeys are not working. The viewing angle is terrible, both vertical and horizontal. The on-screen brightness indicator does show, but not the brightness per se. Can anyone help me with this please because the right URL is not working May 22, 2018 · Right-click on the installed display drivers, and choose Update Driver Software from the context menu. It is enough to change position sligthly in the chair to be forced to adjust the screen. Tags: EliteBook 840 G3. I cannot do that anymore, possibly because of some software update. Feb 14, 2020 · Go there, find HP Hotkey UWP Service, right click, stop it first and start it again. f2 and f3 keys are not working. When the computer resumes, the issue occurs until the computer has been restarted. Iif it is not, click Display . I found an odd solution to this which is quick and easy to try: make sure the ambient light sensor Mar 7, 2019 · Product: Elitebook 810 G2. The document is subject to change without notice. Found a fix by installing Hotkey support, but besides brightness control, everything works. Click Properties. Open Monitors. Then hit Next to continue. fn+f5 or fn+f6: Adjusts the privacy screen for well-lit or darker environments. Jan 14, 2024 · Product: HP EliteBook 840 G3 Notebook PC. Jan 17, 2020 · Go into Windows Control Panel>>Power Options>>Power Management, Select adjust plan brightness, Use the slider and increase until the end. No action is required. In the Run window, next to Open , type MSCONFIG. After HP Sure View is activated, you can adjust the privacy screen for well-lit or darker environments by pressing the brightness keys on your keyboard. ( 1) Create Windows system < restore point >. I have several ZBooks (15 G4 and 14u G4) where the function keys for display brightness (fn+f5 or fn+f6) do not work under Windows 10 Pro. I have tried updating the videodriver and HP Wireless Button-driver, + enabling the generic PnP display. fn+f2: Turns off the privacy screen. ( 2 ) Download and install BIOS Update. Then see if you can install the hotkey software. How to Create a System Restore Point on Windows 10 or Windows 11. the brightness buttons (F3 and F4) aren't changing the display brightness. Oct 17, 2023 · Check Power Options. 0 and install the hp keyboard support driver from the hp website. Its an HP Pavilion 15-p249sa. Not worry, I'll do my best to help you. Aug 19, 2023 · However, two problems remain: 1. Aug 22, 2018 · 08-22-2018 11:17 AM. On the Startup tab, under Startup Item , ensure that there is a check in the HKserv checkbox. The slider graphic appears on the internal laptop display once the function keys are pressed and I the mouse pointer maybe used to adjust the slider (in addition to the function keys) but the screen will not brighten or dim. I have installed the latest BIOS, HP Hotkey Support, AND the HP Collaboration Keyboard. HP Notebook System BIOS Update (N75) 01. You will find a Standard VGA Adapter listed there, where there is supposed to be an Intel HD graphics adapter listed. Oct 12, 2018 · The hotkeys designated for screen brightness adjusment (f3 and f4) do nothing. The second update prompt came up after reboot on my Windows 10 HP Folio EliteBook 9470m. It seems that the brightness Fn keys will only work after installing the collaboration software. I can see lots of others have been having problems and like them I've updated all the drivers etc. This isn't an issue with the privacy screen (at least it doesn't appear to bethe privacy screen seems to work fine when I toggle it on and off). Select Search automatically for updated driver software. Operating System: Microsoft Windows 10 (64-bit) I recently did an update of Windows 10 64bit. I've tried installing the hotkeys driver for my case it's the sp140913, but the brightness keys still don't work. They are running Windows 10 Enterprise 64-bit with update 1803 installed. Expand Display adapters. Aug 11, 2017 · There is an associated video for it also. I came across your post and would like to assist. I've seen similar problems posted for various other models, which the advice was to update the bios driver and hotkey support, but don't know whether that's appropriate for this model. As I searched on this forum, I learned that other people had simulair problems with other notebooks. I'm still able to change brightness by going to my settings and moving the slider, but I am unable to change the brightness with hotkeys. the volume keys are working fine however First, try restarting your graphics driver: Press Windows key + Ctrl + Shift + B. Dec 10, 2022 · For Windows 11: To enable or disable the adaptive brightness, please follow these steps. I just have one little annoying issue with the brightness control from the keyboard hotkeys. Press the Windows + X key. T here is a problem with the use of FN button with brightness functions. It was after installing updates (drivers, BIOS, hotkey etc. net installed it worked Feb 21, 2024 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. I've seen similar problems posted for various other models, which the advice was to update the bios driver and hotkey May 4, 2022 · Be alert for scammers posting fake support phone numbers and/or email addresses on the community. To make the display brighter, hold the fn key and press the f10 key or this key repeatedly. 3) Right click on the "Standard 101/102-Key or Microsoft Natural PS/2 Keyboard for HP Hotkey Support". Operating System: Microsoft Windows 11. I have installed all the drivers, however I could use the FN controls. Jun 17, 2018 · H there, the F5 and F6 functions for brightness not working on my Elitebook 820 G3. thanks! Sep 19, 2019 · To add Microsoft . Product: elitebook 8440p. Options. Feb 15, 2018 · 02-15-2018 10:05 AM. fn+p: Turns on HP Sure View with the highes Oct 22, 2020 · Hi, my brightness buttons (FN + F3 or F4) is not working in Windows 10 64bit. Tried a couple of things (settings, drivers etc. Microsoft Windows 10 (64-bit) View All (2) 1 person had the same question. Mar 9, 2018 · Hi, Screen brightness keys (Fn+F3/F4) stopped working. Nov 20, 2018 · HP EliteBook x360 with Sure View off (left) vs. I can change the brightness via the Windows setting. " Select your multimedia keyboard as the default keyboard from the list at the top of the screen. Operating System: Microsoft Windows 10 (64-bit) My brand new Elitebook 840 G6 has the worst screen ever. SOS! (",) Feb 6, 2019 · It's so bad that it's almost impossible to see the screen in full brightness from top to bottom. I have already update the BIOS and video drivers, but there is no HP Hotkey Support driver available for these models. Click Driver tab. (I can still use hotkeys to change system volume though) Mar 11, 2018 · I've solved this on multiple 830 G5 and 840 G5 laptops. HP Elitebook G5 series laptops stopped having the fn brightness keys work on our image. net framework 2. Uncheck the checkbox that says “ Help improve battery by optimizing the content shown and brightness ”. Under “ Brightness & color ” click on Brightness. Oct 22, 2015 · I resolved this issue on Windows 10 1903 by changing the monitor driver from PnP-Monitor (Standard) to Generic PnP Monitor: Right Click the Windows Start Menu icon. 4. Jun 19, 2016 · Brightness Keys not Working!!! Solved. While there, check that the brightness isn't automatically adjusted by your PC or laptop. It seems to be a known issue with HP laptops that has been going on for a while. Please follow these steps: Step 2: Adjust the display brightness in Windows. Jan 23, 2020 · 01-23-2020 06:14 AM. I have searched many forums and I cannot find a fix. Fn+F6 adjusts for well lit environment (lightens the screen). Operating System: Microsoft Windows 10 (64-bit) Greetings! The hotkeys designated for screen brightness adjusment (f3 and f4) do nothing. I'm running Windows 7 Ultimate 64bit. Feel like such a noob. The function key may not work if it is disabled on your keyboard. If it's not, set it to the recommended resolution at least for this calibration process. Adjust the Screen Brightness from Windows Settings. Mark Topic as New; HP EliteBook x360 1030 G2. Contacted HP about the issue and made a short movie about the viewing angles. Every other key, such as volume works just fine. I also got a brand new HP elitebook 840 G6. To disable, or enable, the function key (fn) in the BIOS, do the following steps. May 19, 2019 · 08-22-2018 11:17 AM. (Elitebook 840 G5 w 64 bit Windows 10). Aug 22, 2018 · F5 and F6 Screen Brightness Keys Not Working, Anyone have a solution? The F8 and F9 keys work for volume control. Even my old probook and thinkpad have better screens. Disable Adaptive Brightness in the Power Options settings in Windows. Sorry to hear that you are having problems I would like to help you. ) Jan 21, 2020 · Please use the following key combinations to adjust the HP Sure View privacy screen settings: fn+f2: Turns on the privacy screen. Click "Color calibration" at the bottom of the advanced display settings window. The night mode display doesn't act either, incidently. However the laptop keyboard Function keys (F3 & F4) do make the change with showing this pop up indicator: brightness hot key (F3) on the laptop keyboard The screen on HP Sure View Gen2 units turns white when the privacy screen is turned on. Step 3: Adjust the display brightness in the battery settings. Click the "Start" button and select "Control Panel. i am confused which driver i should install or update so that f2 and f3 start working properly. It is basically "stuck in privacy mode" forever, with narrow viewing angles at all times. In Windows 10 and 11, you can change the display brightness from the Settings panel. Regards. Restarting the Computer did not help. There may be another solution like - Hotkey driver update etc. Right click the current display adapter. 2 - Configurable Function key fn. To my knowledge nothing had changed. Product: Elitebook G6. I suspect a hardware problem with the sensor. Make Sure the Function Key Is Enabled. Verify that your monitor is set to the recommended, native resolution. The brightness of the display does not change. I have done everything from checking drivers (all up to date) to rebooting my system and trying to buttons themselves but nothing seems to work. " Once the Control Panel loads select "Devices," and then "Keyboard. Jan 20, 2019 · Skip to 2:37 if you just want to see the method i used to go around this issueDisclaimer: the HP online forums for this topic wasn't really all that helpful Jan 3, 2024 · Be alert for scammers posting fake support phone numbers and/or email addresses on the community. Operating System: Microsoft Windows 10 (64-bit) System is an HP EliteBook 850 G5 NoteBook PC. I would like to know the following information to assist you better: Dec 17, 2016 · In fact, you can reverse the process and make it so that you need to hit the "fn" key to adjust screen brightness and so on. 1 - Function Keys f1 through f12. Feb 28, 2017 · 02-28-2017 03:09 PM. Sure View enabled (right). For some reason, I have been unable to change my windows 11 laptop's brightness settings. Win 10 64bit. cpl command). 9. Only volume hotkeys are working and brightness hotkeys are not working. Dec 19, 2021 · Suddenly (beginning of Dezember 2021) the brightness keys F3 F4 did not work anymore. Observe that the "HP Hotkey Support" message appears. -> Hotkey setup was done again. 2. May 23, 2016 · The link below is to the drivers page where I found the HP Hotkey Support driver under Driver-Keyboard, Mouse and Input Devices. I contacted HP but since it wasn't Product: HP EliteBook H40 G5 Laptop. I understand that you have an HP 2000-2d11SX Notebook and the brightness control keys i. Apr 18, 2018 · Adjust the screen brightness using keyboard keys. And Fn is working fine in my laptop. Instead, they initiate a blank "HP Hotkey Support" message to pop up on my screen. Jan 1, 2017 · Brightness keys not working (hp and All)Step 1: Go to DEVICE MANAGERStep 2: Select Moniters Step 3: Right Click on Generic Pnp Monitor Click Ena Nov 8, 2017 · Thanks for reaching out to us on HP Support Forums. All have failed. Update your display drivers. (I can still use hotkeys to change system volume though) I tried updating the monitors and display adapters drivers from the device manager, as you can see below: This did Apr 10, 2022 · Product: HP Notebook - 15-bs033cl. When the sensor is on the screen dims unpredictably. Restart your computer, and open your webcam software to see if the problem is resolved. 5 to W10, you can do so as follows Go to the Windows control panel>Programs>Programs & Features>Turn Windows features on or off. Product: Elitebook 840 G5. 1) Go into the Device Manager. I also downloaded the windows 7 driver. If you see two listed, then you need to install both the Intel and AMD graphics drivers. Apr 21, 2019 · Expand one of the categories to find the name of your device, then right-click (or tap and hold) it, and select Update Driver. For graphics cards, expand the Display adapters category, right click your graphics card and select Update Driver. Press the ENTER key. work as before. Dec 30, 2017 · What that does is enable the AMD graphics chip, and when that is enabled it will interfere with the fn-f9/fn-f10 options to dim the screen. 4) Choose Update Driver. If it was disabled, enabling it should help fix the brightness key not working issue. Nov 5, 2018 · To disable adaptive brightness feature, the following steps must be performed. After the update, the brightness hotkey is not working. Please hlp us for the same. A 63. The brightness is really high and I have gone into the Windows Control Panel and the Windows Mobility Center but neither have helped change the brightness. Doing this will toggle the function lock on and off. HP EliteBook x360 1030 G2 Base Model brightness key not working it say's hot key support - 8955569. They no longer dim/brighten the screen. I try to visit it with no success. Recently I had to reinstall the windows on the notebook because of some issues. Aug 13, 2019 · Hey I had to get windows 10 to download . At a viewing distance of about 50 cm the . Expand the Monitors section, and right click on Generic PnP Monitor. 1 Rev. I suspect the win 10 april update. The screen is horrible. Maybe in the background, there has been some updates, which I did not realize. The brightness function (fn) key numbers (f9 or f10) might vary depending on the notebook model. Recently been having an issue where every time I do fn + f5/f6 (my brightness hotkeys), the brightness doesn't change but instead a window called "HP Hotkey Support" shows up. 5, 3. -> Hardware test for F3 and F4 and FN button was OK. 57 Rev. ALso, this driver update requires a reboot. 19043 Build 19043. However, the icons on the keys should be similar. All the best, Tadek Nov 17, 2023 · Solved: Hi, I've just got used HP Elitebook 820 G4 laptop. 10 (almost) flawlessly. Same goes with the Windows-provided brightness slider. I recently got an HP Elitebook x360 1040 G8 from work and installed POP. Jul 9, 2014 · I recently received a new laptop at work (a few of us have) and we are all having the same issue with this laptop. Without the graphics driver you cannot: adjust the display resolution to its optimal setting. Edit: the buttons are actually working, fn + buttons does not work (only on brightness control) and the fnn key works Mar 29, 2021 · Today I noticed that the brightness control bar in the action center is not adjusting the brightness. HP partnered with 3M to build this technology right into its displays for the first generation of Sure View. Jan 7, 2024 · Operating System: Microsoft Windows 11. Operating System: Microsoft Windows 10 (64-bit) I'd like to warn all of you when buying the last generation (G6) of Elitebooks with a privacy screen (SureView) option. Others as F5, F6 F7 (Loudness), F10 e. Jan 8, 2018 · Operating System: Microsoft Windows 7 (32-bit) I have a problem regarding a Elitebook 840 G1. More information. Product Number: 2CE4140876#ABA Jan 3, 2024 · Until recently, I was able to use "fn"+f3/f4 hotkey combination to adjust the screen brightness manually. Sep 19, 2018 · Click the "Change plan settings" link next to which ever plan you are currently using and then click "Change advance power settings". ). Oct 17, 2022 · Hello @G4Hermes. Windows Version 10. Feb 4, 2023 · 241. Fn+F5 adjusts for darker environment (darkens the screen). 2. This occurs under the following condition: The computer is running on battery power and sits idle until the display turns off or the computer goes to sleep. After following the normal stuff HP recommends like upgrading the video card driver insuring HP Collaboration Keyboard Software and HP Hotkey software is installed and up to date. Click Device Manager. -> other Buttons and FN are working (like sound + and sound -) Jul 2, 2018 · The internal display brightness cannot be controlled using the function keys (F3 and F4) on the keyboard. 3 MB Apr 23 Back of product; Under the battery; For laptops, press Fn + Esc; For desktops, press Ctrl + Alt + s; For Chromebooks, on the sign in screen, press Alt + v May 17, 2020 · 05-17-2020 07:15 AM. Product: Elitebook 840 G3. Operating System: Microsoft Windows 7 (64-bit) I'm having the some trouble with my 8440p that has been discussed here a lot: the brightness of the display not working with the function keys (fn+F-keys). Fn+P maximizes privacy (sets screen to darkest). The window will open, a list will appear. Go to Settings -> System -> Display (you can open this Settings item by running the ms-settings:display or desk. ), Adobe Acrobat Reader and McAfee Total Protection. They still function as function keys, just not as brightness keys. I updated all the available device updates and windows update, nothing fixed it. Jul 3, 2018 · I am using an HP EliteBook x360 1030 G2 Base Model, and I am running Windows 10 Home Edition. In this new window click "Display" to open up the listings under it. But once the older . 2) Expand Keyboards. All my drivers are up to date. All updates are up to date. 1826. Mar 5, 2020 · Product: Elitebook X360 1030 G2. Operating System: Microsoft Windows 10 (64-bit) Recently, my FN+Brightness keys have stopped working. Right Click the monitor shown (it was PnP-Monitor (Standard) for me) Click Update Driver. Jun 28, 2017 · I have updated the drivers for 1703 new build windows 10 and my Brightness not working i well try to fix it going to . If you don't have that option then you don't have dual video chips, and your issue is probably drivers with the video and/or hotkey software. Then go to Settings > System > Display. HP Sure View utilizes the following function key+key combinations: Fn+F2 toggles HP Sure View on or off (resumes previous brightness level). The F3 and F4 keys erroneously control the Double-click Imaging devices to expand the list of webcam drivers. Try the steps recommended below. - 6801098 May 14, 2021 · I’m trying to adjust my screen brightness but it won’t change when I do it through the settings menu. Feb 3, 2024 · None of the solutions recommended on different sites worked, namely deactivating the “HP Hotkey Service” and “HP Hotkey UWP Service” in “Services”, then installing from HP online support, in “Driver-Keyboard, mouse and input devices (5)", "HP Keyboard Shortcuts Support - UWP System Software Manager 8. but nothing worked. Reset the SMC (System Management Controller) on your HP EliteBook 840 G5. 02-21-2024 03:43 AM. And, also refer to this video link: Click here Troubleshooting a Dim Display. The function keys F8 and F9, which are labeled to control screen brightness, are not working. Open the Windows start menu and click Settings . Mar 16, 2019 · Eg: Fn Key + F3 key to increase the volume. 🙂 I came across your post and would like to help. Operating System: Microsoft Windows 10 (64-bit) I have had Elitebook X360 1030 G2 for a few months now, just a few weeks back, I was able to change the privacy screen brightness -- that's not the case anymore. Product: Elitebook 840 G6. Until recently, I was able to use "fn"+f3/f4 hotkey combination to adjust the screen brightness manually. A. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". 3. If that does not work Press Windows key + X. Steps to Reproduce the Issue: Click on the brightness up or down key. The brightness keys (f9 and f10) dont work when I press fn+f9 or fn+f10. Hope this helps! Jan 30, 2023 · Check if the issue is with the display driver and update the driver to the latest version. Jul 2, 2018 · Advisory: HP EliteBook 8xx G5 - Cannot Adjust Screen Brightness Using F3 and F4 Keys Notice: The information in this document, including products and software versions, is current as of the release date. The privacy screen does not work properly. I tried installing my laptop's HP Hotkey Support - UWP driver. When I switch to privacy mode (f2 key), the brightness is so dim that I can't read anything, Manually Jan 13, 2017 · All Fn works except screen brightness. Please perform all these steps patiently as it is critical to resolving the issue. In the next screen, select Microsoft Basic Display Adapter from the list under Show compatible hardware section. Go to Control Panel > System and Security > Power Options and check that your power options aren't affecting the brightness on your screen. ku ul bu xa zr bx fl aj md tp